Sunday, December 13, 2009

Client satisfaction at GCASA very high

Did you read the article on this blog which reported that based on survey taken with 133 clients during a week in May 2009 at 5 different treatment sites that 92% agreed or strongly agreed with the statement "I got a lot out of the services I received at GCASA, and 93% agreed or strongly agreed with the statement, "I would refer a family member or a good friend for services at GCASA."

It would seem if you read the comments on The Daily News blog on the recent articles dealing with GCASA that GCASA is held in contempt and disdain by a very few members of the community. While this may be true of a very small minority, overall, GCASA services are held in very high regard especially by 9 out of 10 people who actually use the service.

If anyone would like to comment on GCASA's services please contact Joanne Beck at the Daily News at 585-343-8000 or at

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